Legal

Refund Policy

Last updated: July 1, 2025

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7-Day Full Refund Guarantee

If you're not satisfied with Kaizan Discovery™ for any reason, contact us within 7 days of your purchase date and we will issue a full refund — no questions asked.

How to Request a Refund

Send an email to support@kaizanaistudios.com with the subject line "Refund Request" and include:

• The email address you used to purchase• Your purchase date or order number (from your Stripe receipt)• Optional: any feedback on what we could improve

That's it. No forms, no lengthy processes, no interrogation. We trust you.

Refund Timeline

We will process your refund within 1–2 business days of receiving your request. Once processed, funds typically return to your original payment method within 5–10 business days, depending on your bank or card issuer.

Eligibility

Refund requests must be submitted within 7 calendar days of your purchase date. After 7 days, we are unable to issue refunds. One refund per customer.

This policy applies to the one-time access fee for Kaizan Discovery™. It does not apply to any third-party services you may use separately (such as Claude API credits from Anthropic, which are governed by Anthropic's own terms).

Questions

Still have questions? Email us anytime at support@kaizanaistudios.com and we'll respond within one business day.